free777 Privacy Policy

free777 ("we", "us", "our") is the Philippines-based online casino and sports betting platform accessible at https://free777.bet and through the free777 mobile application. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), free777 acts as the personal information controller (PIC) in respect of the personal data of registered players and website visitors.

free777 operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). As a PIC, free777 determines the purposes and means of processing the personal data of its players and is accountable for compliance with applicable data protection obligations.

free777 collects personal data in several ways: directly from you when you register an account or contact support; automatically through your use of the platform; and from third-party service providers such as KYC verification and payment processing partners. The categories of personal data we collect are described below.

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify you are 21 years of age or older)
• Mobile number registered in your name
• Email address
• Residential address in the Philippines (city, province, barangay)
• Username and encrypted account password

2.2 KYC Identity Verification Data

• Scanned or photographed copy of a government-issued photo ID (passport, driver's licence, UMID, PhilSys ID, SSS ID, or PRC ID)
• Proof of address document (utility bill, bank statement, or barangay certificate)
• Selfie photograph holding your ID, where requested for enhanced verification
• Proof of payment method ownership (e.g., GCash account screenshot or bank statement header)

2.3 Financial and Transaction Data

• GCash account reference, PayMaya reference, or bank account details used for deposits and withdrawals
• Deposit amounts, withdrawal amounts, and transaction timestamps
• Wagering history and game activity records
• Bonus claim history and promotional participation records

2.4 Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, browser type and version
• Session duration, pages visited, and navigation patterns within the platform
• Login timestamps and session activity logs
• Crash reports and error logs generated during platform use

2.5 Communications Data

• Live chat transcripts and email correspondence with the free777 support team
• Feedback, complaints, and dispute submissions
• Responses to optional surveys or promotional communications

free777 uses personal data only for the purposes described in this Privacy Policy. We do not use your data for purposes incompatible with those for which it was originally collected without obtaining your separate consent. The primary purposes for which free777 processes personal data are set out in the table below.

Under the Philippine Data Privacy Act of 2012, free777 must have a lawful basis for each processing activity. The legal bases on which free777 relies are as follows:

• Contractual necessity: Processing your registration data, KYC data, and financial data is necessary to enter into and perform the player account agreement with you — including verifying your identity, processing your deposits and withdrawals, and managing your account.
• Legal obligation: free777 is legally required to conduct KYC verification, enforce the 21+ age restriction, comply with AMLC anti-money laundering reporting obligations, and fulfil PAGCOR regulatory requirements.
• Legitimate interests: free777 processes technical and usage data to prevent fraud, maintain platform security, improve the user experience, and monitor responsible gaming indicators — activities that are in the legitimate interests of free777 and its players.
• Consent: Where free777 sends marketing communications, personalised promotional offers, or processes data beyond the above bases, we will seek your explicit consent. You may withdraw consent at any time by contacting customer support or updating your account preferences.

free777 does not sell, rent, or trade your personal data to third parties. Data is shared only where necessary to operate the platform, comply with legal obligations, or protect the rights and safety of free777 and its players. The categories of third parties with whom free777 may share your data are:

5.1 Service Providers (Personal Information Processors)

• KYC verification partners: Identity document verification services that process your ID and selfie photograph to confirm your identity and age on free777's behalf.
• Payment processors: GCash, PayMaya, BDO, BPI, and Metrobank — to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• Cloud infrastructure providers: Hosting and data storage providers that process data on free777's behalf under binding data processing agreements.
• Customer support platforms: Live chat and helpdesk software providers used to facilitate 24/7 player support.

All service providers acting as personal information processors for free777 are contractually bound to process your data only on free777's instructions and in accordance with applicable data protection standards.

5.2 Regulatory and Legal Disclosures

• PAGCOR, where disclosure is required to fulfil free777's regulatory obligations under its operating framework
• The Anti-Money Laundering Council (AMLC), where transaction reporting is required by law
• Philippine law enforcement authorities, where disclosure is required by a valid court order or legal process
• The National Privacy Commission (NPC), in the event of a reportable personal data breach

The free777 website and mobile application use cookies and similar tracking technologies to ensure the platform functions correctly, to understand how players use the platform, and to deliver a personalised experience. By continuing to use the free777 platform after being informed of this policy, you consent to the use of cookies as described below.

6.1 Types of Cookies Used

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, currency display, and game lobby layout choices to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where players encounter errors, and how game lobbies are used — to help free777 improve the platform experience.
• Security and fraud prevention cookies: Detect suspicious login patterns, unusual account activity, and potential fraud signals to protect player accounts and the integrity of the platform.

6.2 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain functional cookies may affect your ability to use some features of the free777 platform correctly. Strictly necessary cookies cannot be disabled as they are required for the platform to operate securely.

free777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

free777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption: All data in transit between your device and the free777 servers is encrypted using industry-standard TLS protocols.
• AES-256 encryption at rest: Sensitive personal data and identity documents stored on free777 servers are encrypted using AES-256 symmetric encryption.
• Access controls: Access to personal data is strictly limited to authorised free777 personnel on a need-to-know basis. All access is logged and subject to regular review.
• Two-factor authentication (2FA): free777 supports 2FA for player accounts to provide an additional layer of login security beyond username and password.
• Intrusion detection and monitoring: free777 maintains 24/7 security monitoring of its infrastructure to detect and respond to potential threats in real time.
• Regular security assessments: free777 conducts periodic penetration testing and security audits of its platform and data systems.
• Staff training: All free777 personnel who handle personal data receive regular data protection and security training.

While free777 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their free777 accounts and to enable two-factor authentication. If you suspect your account has been compromised, contact free777 support immediately via Live Chat.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by free777. Requests to exercise any of these rights may be submitted to our Data Protection Officer using the contact details in Section 13.

• Right to be informed: You have the right to be informed of how your personal data is collected, processed, and used — which is the purpose of this Privacy Policy.
• Right to access: You may request a copy of the personal data free777 holds about you, together with information about the purposes and legal basis for its processing.
• Right to rectification: If any personal data free777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update some information directly through your account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations (such as AMLC and PAGCOR requirements).
• Right to data portability: You may request that free777 provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to the processing of your personal data where it is based on legitimate interests, including processing for direct marketing purposes. free777 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to lodge a complaint: If you believe free777 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The free777 platform is strictly for adults aged 21 years and older. free777 does not knowingly collect personal data from individuals under the age of 21. This minimum age requirement is mandated by Philippine law governing casino-style online gambling and is enforced through mandatory KYC identity and age verification at the point of registration.

The free777 platform primarily stores and processes player data on servers located within the Philippines or in jurisdictions that provide an adequate level of data protection. Where it is necessary to transfer personal data to a service provider located outside the Philippines — for example, to a cloud infrastructure partner or KYC verification provider based in another country — free777 ensures that such transfers are subject to appropriate safeguards.

Appropriate safeguards for international transfers may include: contractual clauses approved by the National Privacy Commission; binding corporate rules where applicable; or transfers to countries that have been assessed as providing an adequate level of data protection. free777 does not transfer personal data to jurisdictions that lack adequate protections without implementing one of the above safeguards.

free777 may update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, or improvements to our platform. The effective date at the top of this policy indicates when the current version was last updated.

Where a material change is made to this Privacy Policy — for example, a new processing purpose is introduced or a new category of data is collected — free777 will provide advance notice to registered players via email or via an in-platform notification. For non-material updates such as clarifications and formatting changes, the updated policy will be published on this page without specific individual notification.

Your continued use of the free777 platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed of how your data is being handled.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a concern about how your personal data has been handled, you may contact the free777 Data Protection Officer (DPO) using the details below. All data-related enquiries are handled confidentially and in accordance with the requirements of the Data Privacy Act.

• Email: [email protected]
• Live Chat: Available 24/7 through the free777 platform
• Support Hours: 24 hours, 7 days a week (PHT)

If you are not satisfied with the response provided by free777 to your data subject request or complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines. The NPC can be contacted through its official website at privacy.gov.ph.